https://www.jarrettbato.com/home daily 1.0 2026-03-23 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1602275729020-JZEB5JMTL7PN5C8124CJ/IMG_20151023_0024.jpg Jarrett https://www.jarrettbato.com/portfolio daily 0.75 2026-05-05 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/c815b63e-0177-4a03-a5c7-9592ad46f88a/Portfolio+Splash.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/11859c77-fcac-47a8-80ed-4abaa7cb12fb/Portfolio+Splash+2.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/cc0e045b-e338-4751-9266-a71870c1dc17/Portfolio+Splash+3.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/8b67fd3e-006f-4dc2-ae8e-fc9d226e7995/Growzi+01.png https://www.jarrettbato.com/contact daily 0.75 2021-09-08 https://www.jarrettbato.com/portfolio-1 daily 0.75 2026-05-05 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/83d72786-cb6e-4ea5-9463-6ac85938a1d0/Shippo+context+1.png Shippo Case Study - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/c6082d01-54da-403f-8221-1c58365b3647/Frame+1.png Shippo Case Study Field research participant 1 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/2425d57d-b419-4d75-ae46-ccd0351784da/Frame+2.png Shippo Case Study Field research participant 2 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/28bb0550-2182-4c7b-976a-a4a23ee20d6b/Shippo+context+2.png Shippo Case Study - Make it stand out High volume customer stratification by workflow https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/d68fd0e6-019d-4297-9e76-88be83afc3b3/Frame+3.png Shippo Case Study Field research participant 3 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/dff4b3b1-8a91-4f54-bde6-3018abf52b22/image+6.png Shippo Case Study Consolidation and reduction of business flows to one responsive, modular pattern that progressively provides useful details with increased screen real estate https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/2e55b5f4-0004-4647-821a-ae87d684566c/image+5.png Shippo Case Study First-click testing to understand differences of low and high volume shippers. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/ca46661a-1bea-4e1f-b17e-64dc52e1d04b/image+7.png Shippo Case Study Molecule example, constructed with reusable buttons and forms https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/4a9db171-1e46-4c97-8d7e-2bd6ab75c32e/image+8.png Shippo Case Study Organisms example, taking lower level molecules and arranging them to cover all business flows https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/eb614b72-4278-4799-83b8-607c57d70dc7/Shippo+context+3.png Shippo Case Study - Make it stand out Updates to accommodate bulk flows to all viewports. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/4f8f2a38-765f-4927-9370-407954aa919f/image+9.png Shippo Case Study Specification of breakpoints utilizing the same organisms and molecules to ensure parity of features in all screen sizes https://www.jarrettbato.com/portfolio-2 daily 0.75 2026-05-05 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/f5077d63-a2b7-4bf2-87be-812b834e3a7f/Existing+flow.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/64a9b85d-898f-4ba7-9184-33cb81fef217/Proposed+flow.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/7c1900f7-1ab9-439e-b7c4-006e4519683d/Internationalized+Payments.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/3d6c5bd2-252e-4da0-bff0-8eeef3da8035/Amazon+context+1.png Amazon Case Studies - Make it stand out Payments widgets embedded in primary retail and subscription workflows. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/c1a823ae-e189-4fb2-816a-b435400c45fb/Amazon+context+2.png Amazon Case Studies 67% vs. 31% card usage in US vs. EU https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/71be96fc-249a-470a-a59c-f449b31437c7/Amazon+context+4.png Amazon Case Studies Pay-by-transfer EU customers https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/09e50dc7-acb6-46ae-a6ce-de69af5805f4/Amazon+context+5.png Amazon Case Studies Pay-by-invoice EU customers https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619112923421-VMXYLRQL14T53ACMBSKC/Poland+verification.png Amazon Case Studies Pure app interactions https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619112938636-SKM4JESGRU3LOWMQHSPL/Netherlands+verification.png Amazon Case Studies Dual-device payment verification https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619113363609-214QX1HBNUGJD2WFT05B/Belgian+verification.png Amazon Case Studies Personal Card and Token generator https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619115511924-MFRLUWWYIENK4JNVLAHX/Dual+Device+1.gif Amazon Case Studies I iterated and tested a new-to-Amazon polling page, animation and interval for Pay-by-transfer customer to comfortably complete payment on their device while initiating purchases on desktop. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619116267311-6NCTZF37LBDU2ZKCUBLK/Single+Device+1.gif Amazon Case Studies Since the chance for payment failure is increased (compared to credit cards) it was also important to give customers paths to the most successful payment-by-transfer experience, which was mobile. Thus, the final and primary experience was mobile-first, and all error scenarios asked customers to complete payment on the most secure platform, their phone. These experiences were tested across major Polish, Dutch, and Belgium banks to ensure a high bar across banks that had varied mobile experiences. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/681083e4-ee4a-423a-8677-9d85fa21a337/Amazon+context+6.png Amazon Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/4011787b-83e4-4fd8-822d-e72802ce4d3a/Amazon+context+7.png Amazon Case Studies - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619118437748-AW1WOF87Z3E733KJ8XU6/invoice+1.png Amazon Case Studies Invoice slip and Bank scanning experience https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619118451740-Q6YJ9PB0VJC3SNLLI475/invoice+2.png Amazon Case Studies German invoice variations https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619118468052-91MVIFPH6RH9CS0CAY6A/invoice+3.png Amazon Case Studies Swiss manual post-office invoice payment methods https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619119017552-BDTQVOSMPH8TR2K11674/invoice+design+1.png Amazon Case Studies Existing German (by request only) Physical Invoice https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619119083873-4LU4IFBLZG90GE2ZJWZE/invoice%2Bdesign%2B2.jpg Amazon Case Studies Pay after concept https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619119216451-Q7KAWXAUAFANYG327N5K/invoice+design+3.jpg Amazon Case Studies Local competitors consolidating invoices across local online retailers (Klarna) https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619121824924-O1Y68EAU6XTYV05H4KLJ/Invoice+final+design+2.png Amazon Case Studies The design of the monthly invoice page includes states of not paid, and paid, with corresponding schedules of in-app notifications alerting them of major events like invoice close, 3 days before invoice due (the amount of time for the slowest payment method - bank transfer - to complete without fees), and the delightful conclusion: paid. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619119552259-U3WF8IT9A6PC91TL17OI/Invoice+final+design+1.gif Amazon Case Studies The final design of the monthly invoice page needed to be a consolidated page that gave customers confidence of what was purchased, the running total, when it was due, and how to pay. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619122670039-7JORXW4M2NUCPYVZ217X/Invoice+final+design+3.png Amazon Case Studies - Desktop customers can also replicate a paper-like experience if they print their invoices from the website. Customers appreciated the clear division of products bought in a month and payment information, which felt to them as flexible and comfortable as the payment method itself. Other invoices lead with the payment information, which customers found pushy. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619123194448-FW3Z64X7X63148P08W02/Alexa+1.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619123254439-HKKCMOUJOKP09VGACPV6/Touch+print+1.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619123900457-3HE0LKBC5GDILDPKJKVQ/Alexa+2.gif Amazon Case Studies - Winner of 2018 Payments Hackathon This was a collaboration with the Alexa Organization, and helped communicate the use case of Alexa needing to verify unique customers from their voice. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619124251160-86AYUKU02PV05BLMLG7U/Cash.png Amazon Case Studies Here, a customer who didn’t want to use cards can instead store a cash balance in their Amazon account to use for purchases. This balance can be reloaded at an increasing number of physical locations, but found with user research that 80% of the time, the customer will be using one familiar location, so it was important to be able to export the barcode for easy access outside of the shopping app. https://www.jarrettbato.com/anywhere-case-study daily 0.75 2026-05-05 https://www.jarrettbato.com/anywhere-case-study/project-four-l3zw3-dk9py-xcmem-llk7k-cnfna-4fz7d monthly 0.5 2026-05-05 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/6225ae44-07bf-4f8f-b75f-fff047a83bb7/Agent+Objects.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/18f76615-9e02-4534-9a78-bea194341203/Anywhere+context+1.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/79fa21e1-8f6e-4afd-9f7c-3e28b5965a6c/Anywhere+context+2.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/ccc25590-cf03-48b5-aaa3-d7439ce3fe04/Anywhere+context+3.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/817ed433-08fe-45ed-867c-960ec31dbb34/Broker+Objects.png