https://www.jarrettbato.com/home daily 1.0 2026-03-23 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1602275729020-JZEB5JMTL7PN5C8124CJ/IMG_20151023_0024.jpg Jarrett https://www.jarrettbato.com/portfolio daily 0.75 2026-03-26 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/c815b63e-0177-4a03-a5c7-9592ad46f88a/Portfolio+Splash.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/11859c77-fcac-47a8-80ed-4abaa7cb12fb/Portfolio+Splash+2.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/cc0e045b-e338-4751-9266-a71870c1dc17/Portfolio+Splash+3.png https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/8b67fd3e-006f-4dc2-ae8e-fc9d226e7995/Growzi+01.png https://www.jarrettbato.com/contact daily 0.75 2021-09-08 https://www.jarrettbato.com/portfolio-1 daily 0.75 2026-01-28 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/c6082d01-54da-403f-8221-1c58365b3647/Frame+1.png Shippo Case Study Field research participant 1 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/2425d57d-b419-4d75-ae46-ccd0351784da/Frame+2.png Shippo Case Study Field research participant 2 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/d68fd0e6-019d-4297-9e76-88be83afc3b3/Frame+3.png Shippo Case Study Field research participant 3 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/dff4b3b1-8a91-4f54-bde6-3018abf52b22/image+6.png Shippo Case Study Consolidation and reduction of business flows to one responsive, modular pattern that progressively provides useful details with increased screen real estate https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/2e55b5f4-0004-4647-821a-ae87d684566c/image+5.png Shippo Case Study Concept testing https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/ca46661a-1bea-4e1f-b17e-64dc52e1d04b/image+7.png Shippo Case Study Molecule example, constructed with reusable buttons and forms https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/4a9db171-1e46-4c97-8d7e-2bd6ab75c32e/image+8.png Shippo Case Study Organisms example, taking lower level molecules and arranging them to cover all business flows https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/4f8f2a38-765f-4927-9370-407954aa919f/image+9.png Shippo Case Study Specification of breakpoints utilizing the same organisms and molecules to ensure parity of features in all screen sizes https://www.jarrettbato.com/portfolio-2 daily 0.75 2026-01-28 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/f5077d63-a2b7-4bf2-87be-812b834e3a7f/Existing+flow.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/64a9b85d-898f-4ba7-9184-33cb81fef217/Proposed+flow.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/7c1900f7-1ab9-439e-b7c4-006e4519683d/Internationalized+Payments.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619112981169-OCJ4YGRGD4EKABNP6NMX/Warsaw.jpg Amazon Case Studies Warsaw participants https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619113039454-BK7O2NWEYO8MPD463MRW/Amsterdam.jpg Amazon Case Studies Amsterdam participants https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619113093153-JSMPH7FKNM7KQMYSO6X0/Brussels.jpg Amazon Case Studies Brussels participants https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619112923421-VMXYLRQL14T53ACMBSKC/Poland+verification.png Amazon Case Studies Pure app interactions https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619112938636-SKM4JESGRU3LOWMQHSPL/Netherlands+verification.png Amazon Case Studies Dual-device payment verification https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619113363609-214QX1HBNUGJD2WFT05B/Belgian+verification.png Amazon Case Studies Personal Card and Token generator https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619115511924-MFRLUWWYIENK4JNVLAHX/Dual+Device+1.gif Amazon Case Studies I iterated and tested a new-to-Amazon polling page, animation and interval for Pay-by-transfer customer to comfortably complete payment on their device while initiating purchases on desktop. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619116267311-6NCTZF37LBDU2ZKCUBLK/Single+Device+1.gif Amazon Case Studies Since the chance for payment failure is increased (compared to credit cards) it was also important to give customers paths to the most successful payment-by-transfer experience, which was mobile. Thus, the final and primary experience was mobile-first, and all error scenarios asked customers to complete payment on the most secure platform, their phone. These experiences were tested across major Polish, Dutch, and Belgium banks to ensure a high bar across banks that had varied mobile experiences. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619117571065-73PH0283O0CL90PXJ8K2/Swiss+1.png Amazon Case Studies Swiss participants https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619117630643-F6C2EYJ7DQ1Y6K334MT7/German+1.png Amazon Case Studies German participants https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619117653782-OTIIOQS4YVSVZCNLWLTJ/German+2.png Amazon Case Studies German participants https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619118437748-AW1WOF87Z3E733KJ8XU6/invoice+1.png Amazon Case Studies Invoice slip and Bank scanning experience https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619118451740-Q6YJ9PB0VJC3SNLLI475/invoice+2.png Amazon Case Studies German invoice variations https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619118468052-91MVIFPH6RH9CS0CAY6A/invoice+3.png Amazon Case Studies Swiss manual post-office invoice payment methods https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619119017552-BDTQVOSMPH8TR2K11674/invoice+design+1.png Amazon Case Studies Existing German (by request only) Physical Invoice https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619119083873-4LU4IFBLZG90GE2ZJWZE/invoice%2Bdesign%2B2.jpg Amazon Case Studies Pay after concept https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619119216451-Q7KAWXAUAFANYG327N5K/invoice+design+3.jpg Amazon Case Studies Local competitors consolidating invoices across local online retailers (Klarna) https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619121824924-O1Y68EAU6XTYV05H4KLJ/Invoice+final+design+2.png Amazon Case Studies The design of the monthly invoice page includes states of not paid, and paid, with corresponding schedules of in-app notifications alerting them of major events like invoice close, 3 days before invoice due (the amount of time for the slowest payment method - bank transfer - to complete without fees), and the delightful conclusion: paid. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619119552259-U3WF8IT9A6PC91TL17OI/Invoice+final+design+1.gif Amazon Case Studies The final design of the monthly invoice page needed to be a consolidated page that gave customers confidence of what was purchased, the running total, when it was due, and how to pay. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619122670039-7JORXW4M2NUCPYVZ217X/Invoice+final+design+3.png Amazon Case Studies - Desktop customers can also replicate a paper-like experience if they print their invoices from the website. Customers appreciated the clear division of products bought in a month and payment information, which felt to them as flexible and comfortable as the payment method itself. Other invoices lead with the payment information, which customers found pushy. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619123194448-FW3Z64X7X63148P08W02/Alexa+1.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619123254439-HKKCMOUJOKP09VGACPV6/Touch+print+1.png Amazon Case Studies https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619123900457-3HE0LKBC5GDILDPKJKVQ/Alexa+2.gif Amazon Case Studies - Winner of 2018 Payments Hackathon This was a collaboration with the Alexa Organization, and helped communicate the use case of Alexa needing to verify unique customers from their voice. https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/1619124251160-86AYUKU02PV05BLMLG7U/Cash.png Amazon Case Studies Here, a customer who didn’t want to use cards can instead store a cash balance in their Amazon account to use for purchases. This balance can be reloaded at an increasing number of physical locations, but found with user research that 80% of the time, the customer will be using one familiar location, so it was important to be able to export the barcode for easy access outside of the shopping app. https://www.jarrettbato.com/anywhere-case-study daily 0.75 2026-02-03 https://www.jarrettbato.com/anywhere-case-study/project-four-l3zw3-dk9py-xcmem-llk7k-cnfna-4fz7d monthly 0.5 2026-02-03 https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/6225ae44-07bf-4f8f-b75f-fff047a83bb7/Agent+Objects.png Anywhere Case Study - Anywhere Real Estate Ecosystem Design https://images.squarespace-cdn.com/content/v1/5f809ebb175b94659e0487ab/817ed433-08fe-45ed-867c-960ec31dbb34/Broker+Objects.png Anywhere Case Study - Anywhere Real Estate Ecosystem Design